Privacy Policy

Information we collect

• Contact details you provide (for example, phone number on WhatsApp or email on the web form).
• Request details: items wanted, pickup or delivery preference, location or postal code, timing, and related messages.
• Technical data: timestamps, message delivery status, and basic logs needed to operate the service.
• Usage analytics on the website (pages viewed, approximate location derived by Google, device and referrer) via Google Analytics measurement ID G-J6RSJ4BMBS. This is not used to sell your information or to build advertising audiences for other companies.

How we use information

• Process and fulfill your shopping request.
• Send status updates and offers through WhatsApp or other channels you use with us.
• Improve reliability, prevent abuse, and support operators.

Sharing

We share request details only with participating merchants needed to fulfill your request, and with service providers that help us run Emtori (for example, hosting, messaging, and Google Analytics). We do not sell your personal information.

Retention

We keep request data only as long as needed to operate the service, resolve disputes, and meet legal obligations. You may request deletion at any time — see our data deletion instructions.

Analytics

We use Google Analytics to understand which public pages are useful (for example, how people find articles about local shopping). Google may set cookies or use similar storage in your browser. You can block or delete cookies in your browser settings, or use Google's opt-out tools. Radar GPS stays in your browser and is not sent to Analytics as a street address.

Contact

Privacy questions or deletion requests: okan@mailfence.com